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ANALOG JOYSTICK ASSEMBLY REPLACEMENT
This is the most common repair of all. The analog or joystick is used in pretty much every game ever made and they do take a beating. It consists of the outer round thumbpad which pushes down onto the plastic stem part of the internal analog stick assembly. Usually either the stem will break or the internal components will wear out giving the joystick a 'grinding' feel to it and/or the character in the game will run in the wrong direction or not at all. The $59 includes an entire new analog assembly, labor, PSP maintenance check, professional internal cleaning* and return USPS Priority Mail shipping.
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PSP-1001 model analog stick assembly replacement - $59
PSP-2001 model analog stick assembly replacement - $59 PSP-3001 model analog stick assembly replacement - $59
Repair request form and instructions are at the bottom of this page
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FREE USPS PRIORITY MAIL SHIPPING
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PSP-1001 or PSP-2001 Do-it-yourself analog stick assembly replacement kit - $20 Click here for further details.
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EXCHANGE ELIGIBLE - SEE FAQ #8 FOR DETAILS.
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POWER SWITCH PCB REPLACEMENT
There's a whole page for this one too. Please read the "PSP power problems" page to make sure a new power switch PCB is what you need though first as there's a lot of things that can cause a PSP to not power on properly. Power switch PCB's are also one of the simplest do-it-yourself items to replace in a PSP.
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PSP-1001 model power switch PCB replacement - $59
PSP-2001 or 3001 model power swtich PCB replacement - $59
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FREE USPS PRIORITY MAIL SHIPPING
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EXCHANGE ELIGIBLE - SEE FAQ #8 FOR DETAILS.
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Repair request form and instructions are at the bottom of this page
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PSP-1001 and PSP-2001/3001 Power switch PCB replacement kit - $25 - Click here for further details.
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LCD SCREEN REPLACEMENT
Very common and very fixable even though it doesn't look like it judging from the smashed up look on the screen. The LCD screen is a separate glass screen underneath the clear outer PSP screen so even if it's smashed to bits the outer plastic screen will usually remain undamaged. There are pictures of a few cracked PSP LCD screens on the Home page but not all will have that "spiderweb" look. Depending on just exactly where the screen is cracked it can show colored lines, half a picture, or no picture at all sometimes. Quite often too a cracked screen will cause an electrical short and when you turn the PSP on it'll immediately turn itself right back off. The good news here is that there's rarely anything else wrong other than the broken screen and getting it fixed is a great deal compared to giving up on it and buying a new one.
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PSP-1001 model LCD screen replacement - $59 PSP-2001 model LCD screen replacement - $89 PSP-3001 model LCD screen replacement - $89
Repair request form and instructions are at the bottom of this page
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FREE USPS PRIORITY MAIL SHIPPING
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Do-it-yourself LCD screen replacement kits are available on the PSP LCD screen page or click here to learn more.
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UMD DRIVE DISC READING PROBLEMS
***** The first thing to do is check that your UMD games/movies are in good shape. The clear plastic covers should sit exactly flush with the outer white plastic part and shouldn't be loose or pushed in at all. The disc itself should be clean and scratch free, just like normal CD's and DVD's. ***** Quite often a PSP stops reading the UMD discs properly or acts like it doesn't even recognise there's one inserted. If the game itself is in good shape there's several different things that can cause a disc reading problem and it's not always the UMD drive. Please take a few minutes to read the PSP UMD problems page for more detailed information on this subject.
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PSP-1001 model UMD drive replacement - $59 PSP-2001 model UMD drive replacement - $69 PSP-3001 model UMD drive replacement - $69 PSP-1001 model UMD trigger replacement - $59 PSP-2001/3001 model UMD trigger replacement - $59
Repair request form and instructions are at the bottom of this page
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FREE USPS PRIORITY MAIL SHIPPING
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PSP-1001 and PSP-2001 UMD drive replacement kits - $59 on the PSP UMD problems page.
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PSP-2001 and PSP-3001 EXCHANGE ELIGIBLE - SEE FAQ #8 FOR DETAILS.
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MOTHERBOARD REPLACEMENT This is usually what you need if the PSP got wet and corrosion has set in or if it's taken a particularly bad fall. The motherboard is the main circuit board for the entire PSP and therefore the most important and most expensive component to replace. Quite often though a water damaged PSP motherboard can be cleaned up and saved if you get it taken care of in time so even if your's appears completely dead it's still well worth having it checked out - please click here for more water damage info. A malfunctioning motherboard can cause any of the other problems mentioned on this website too as all the other components rely on it to operate properly. We do offer multiple-repair discounts if your PSP needs more than one item replaced but if the motherboard's one of them chances are you'll be better off just buying a new PSP. This is where our offer to buy horribly broken PSP's comes in most handy for our customers so at worst you'll at least get some money to put towards a new PSP rather than just giving up on it. PSP-1001 model motherboard replacement - $79 PSP-2001/3001 model motherboard replacement - $99 (when available*)
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FREE USPS PRIORITY MAIL SHIPPING
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Repair request form and instructions are at the bottom of this page
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MOTHERBOARD FIRMWARE REPLACEMENT - $49 - PSP-1001 or PSP-2001 models
If you've become victim to a bad update replacing the firmware should be all you need to get your PSP up and running again good as new. Unfortunately this happens all the time but on the positive side it is relatively easy to fix nowadays as opposed to replacing the whole motherboard like we had to in the past and the vast majority of 1001 and 2001 model PSP's will take a firmware re-flash without a problem. A corrupted update will cause the green power light on the PSP to turn on for about 15-20 seconds and shut itself back off but nothing comes up on the screen and there's no start up music or any other signs of life at all. The orange charge light will still show if you plug it in but that's it. Please keep in mind though that if the green light just blinks for a fraction of a second you're most likely dealing with a short somewhere rather than a firmware problem and PSP-3001 models aren't "unbrickable" yet at the time of this writing.
PSP-1001 or PSP-2001 model motherboard firmware replacement - $49 Repair request form and instructions are at the bottom of this page
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PSP-2001 EXCHANGE ELIGIBLE - SEE FAQ #8 FOR DETAILS.
FREE USPS PRIORITY MAIL SHIPPING
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LABOR ONLY REPAIRS - $49 - ANY MODEL - FREE SHIPPING
If you've already purchased a replacement part for your PSP and just need it installed it's $49 regardless of which part it is except for replacement PSP cases which are listed below. Sometimes people have a go at fixing their PSP themselves and can't quite get Humpty back together again which is not problem and there's no extra charge for sending in a partially disassembled PSP. If you're stuck somewhere in the middle of a repair and don't know what to do next please just leave it like it is and I'll take care of it. It's easy to do some pretty major permanent damage in certain circumstances so sometimes it's far better to just stop where you are rather than risk making things worse. If it ends up needing extra parts or there's something wrong with the new part you already have I'll email with the various repair options along with a proper quote and you can decide what to do from there. The $49 includes labor, PSP maintenance check, professional internal cleaning and return USPS Priority Mail shipping.
Repair request form and instructions are at the bottom of this page
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PSP CUSTOM CASE REPLACEMENT - $69 - ANY MODEL - FREE SHIPPING
There are dozens of different companies selling custom PSP replacement cases on the Internet. The vast majority unfortunately are very poorly made and it takes a lot of extra time and attention to get them to fit right and/or work at all so they don't fall under the normal 'labor only' category. I can get almost all of them to work but I can't guarantee up front that I'll be successful as there are just too many variables between manufacturers. There is no charge though for me to try though and I do have original Sony manufactured cases on hand if needed.
Repair request form and instructions are at the bottom of this page
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SOUND PROBLEMS WI-FI/MEMORY CARD/HEADPHONE PCB REPLACEMENT
If you have no sound from either the external speakers or the headphone jack, the memory card doesn't read or the wi-fi won't work this is probably what you need. Do keep in mind though that the memory cards themselves are often the cause of any card reading problems and some the PSP can't recognise at all so test them out in another PSP first if you can. Prices quoted include the new part(s), labor, PSP maintenance check, professional internal cleaning* and return USPS Priority Mail shipping.
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PSP-1001 model Wi-fi/memory card/headphone PCB repair / replacement - $59 PSP-2001 or PSP-3001 model Wi-fi/memory card/headphone jack repair / replacement - $69
Repair request form and instructions are at the bottom of this page
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FREE USPS PRIORITY MAIL SHIPPING
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EXCHANGE ELIGIBLE - SEE FAQ #8 FOR DETAILS.
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CHARGER SOCKET REPLACEMENT
The charger socket is the yellow plastic socket with a metal pin inside where you plug the AC adaptor/charger in. Quite often the internal metal pin gets stuck inside the charger plug and breaks off which means you can't charge the PSP battery any more. Just because the battery's not charging though doesn't necessarily mean you need a new socket. PSP batteries all eventually die just like other batteries, PSP chargers can also malfunction, and problems with the main fuse on the PSP motherboard can all cause the same problem. If you can see the charger socket is broken it's pretty much a sure bet that's all it needs but if not it's a good idea to experiment with a different PSP/battery/charger if you can before sending it in for repair. Fortunately this is a fairly simple repair and the prices quoted cover the new part, labor, PSP maintenance check, professional internal cleaning* and return USPS Priority Mail shipping. It'll also cover bridging the main fuse if that turns out to be the problem instead. If you end up needing one brand new Sony brand chargers are available for $10 along with any repair.
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PSP-1001 model charger socket repair / replacement - $59
PSP-2001 or PSP-3001 model charger socket repair / replacement - $59
Repair request form and instructions are at the bottom of this page
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FREE USPS PRIORITY MAIL SHIPPING
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EXCHANGE ELIGIBLE - SEE FAQ #8 FOR DETAILS.
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