Many people have asked me about references. They're concerned about mailing their rather
expensive toy off to someone they've never heard of before and then sending them money on top
of that and I completely understand the dilemma. As far as I know, as an Internet vendor and as
a customer, there's just no way to be 100% sure you won't get ripped off in any transaction,
Internet or otherwise. All you can do is take what precautions you can and do a little homework
before dealing with anybody.  In my case, or when sending anything important to anybody for
that matter, it's a good idea to get delivery confirmation so you can prove the company did
actually receive your item. Paying a bit extra for postal insurance is a good way to get
documented delivery confirmation and coverage against loss at the same time. Paying by check
or keeping your credit card statement also gives you some documentary evidence and of course
dealing with a known company is about the best assurance you can get.  I've been very fortunate
that the Oklahoma state newspaper decided to do an article on repair shops and by the grace of
God only they called me up and asked if I'd participate.  I copied off the article and included it
below along with some customer comments in hopes it'll help put future customers a little more
at ease knowing I'm a real person here with a known business and plenty of customers.
Thanks, Lynn Brown
Good morning, Lynn,

You should be receiving my PayPal payment very
soon.  I've been very pleased with your fast and
friendly service.  Next time little Christian bites my
DS, I'll be in touch!!  LOL Thanks again, Jeanne
PS. I have to let
you know, I truly
love your
service! I have
PS. I have to let
of my PSP you
know, I truly
owning friends to
love your you for
anything they
need related they
need related to
the system.to the
system.

Thanks again for
everything Lynn!
Anthony D.
***** stars...the service was quick,
friendly and efficient...we had a two day
turn around time....before we knew it
our son was pressing the buttons of
what seemed to be a "like new"
psp...thanks so much. B Shonek
Lynn,
Have to tell you I am really impressed
with the clear and concise layout of
your business philosophy. You have a
great communication style about the
whole thing and it was really
refreshing.  Initially I was a bit
jaded....uh oh, what kind of scam is this,
do I send it and never get it back?  Was
a good reminder that the world is really
a good place, if we choose to focus on it
that way. Please excuse the
philosophical rant, just one of those
mornings when I wanted to appreciate
quality business.
Regards, Jason
Lynn, many thanks for the quick delivery of the kit - the
instructions worked beautifully.  And to think I was going to
toss it! Thanks again. A Hess
Received the PSP...waiting on my son to
get home from school and discover that
"Santa" has returned it all repaired.  
Thanks so much! Aimee
Hi Lynn,
Received my son's spongebob
DS today. It looks like new!
Thanks for taking the extra
time and care to save his
beloved Spongebob skin. I
would be glad to submit a
testimonial on your expertise if
you would like. We hope your
business flourishes.

Regards,
Scott O
.
Thank you so
much! I have just
sent a pay pal
payment to you!
I will be
recommending
you to anyone
who needs work
done along these
lines!!
Carrie M
Wow ~ you are good!  

Glad to hear you got his favorite toy all
cleaned up and working well.  I
KNOW it must have been filthy under the
faceplate.  Our little guy is a mess
and getting him to understand the concept
of clean hands while using his PSP does
not register in his autism brain.  We will
buy the good 4GB stick from you and will
via pay-pal.  Thank you
very much for the screw driver.  I do think
that will help keep these PSP
working longer.

THANK YOU LYNN~

Kim D.
Good Morning Lynn,

I wanted to let you know
that I received my PSP
yesterday and I am so
happy to have it restored!!
 I also noticed that you
had changed my firmware
to 5.50 GEN-B   My wife
and I are grateful for
helping us with this,  
thanks again!!

Lester
Hi Lynn,
I just wanted to
let ya know I got
the PSP, and It is
awesome!  
Thanks so much,
It looks
incredible...And
works just fine.

Well  Done!
John B
Hi Lynn. We just
received the Your
instructions were
excellent and my
boys are received
the thrilled to have
their PSP back in
operation. Thank
you very much for
your help.
Take care, Dean
Payment of $62.00
was made through
paypal. THANK
YOU so much.
Grandson will be
so happy to have
his game back. I
will highly anyone
needing game
repair. Thanks
again, Ken
PSP working great Lynn. My son hasn't
put it down since we got it back this past
week. Thanks again! Brian
Lynn

Well I received the PSP yesterday and
you were 100% right. Everything seems
to be working just as it used to. Thank you
Hopefully will get many years of more
use,  thanks again. Anthony
Hi, Lynn:
PSP arrived yesterday and it looks and works great.  
My son is thrilled to have it back in such great shape.
Thanks, Robert

WOW!!!   What a
quality part and
fast shipping!!!   
I have saved
your site in
favorites on my
computer and
will surely use
your business
again!!!

Thanks!!      Bob
Thank you I'm ecstatic with my new screen, I hope to do
business with you in the future, lol hopefully not me though, but
definitely my friends or others that I know are owners of game
systems that you work on. Will tell of my experience to others .
Thanx sincerely A. Hinkle
Thank you I recieved my PSP
yesterday and its working
great, I will reccommend you
to my friends!!!!    F Milburn
Just thought I would drop you a line and let you know
I received the repair kit today.  Your instructions
were quite thorough, and easy to follow.  Replacing
the drive was pretty simple.  Thanks for everything.  
Randy
Thank you, Thank You, thank
you so much.I really do
appriciate the time and to fix
my PSP.That is really nice.
I'll send it today or as soon
as possible.Thank you!!
From, James
I just wanted you to know
that I ordered the LCD
screen kit and today I
installed it in my son's PSP.
I was able to do it
effortlessly and I thank you
very much for the
instructions. It was nice to
be able to do it myself as
there are not game repair
places where I live.
K Hansen
I really appreciate your help
and I feel confident that you
will be able to fix it. I am very
handy with almost anything,
however this thing is way to
delicate for my hands. LOL. I
will do as you have stated and
will look forward to your help.
I have forwarded your email
and information to several
people, after your constant
prompt help. Its nice to know
there is still people out there
who believe in great customer
service.

Thank you again, A
Hi Lynn,

Just did an analog stick replacement on a PSP with
your replacement kit and I could not be happier with
your service.  The directions were incredible.  I was
on your website in Dec. and saw you were sick.  I
hope you're better. Thanks again, Falco D
Mr. Brown -
Thanks for the correct screen. By
following your very clear instructions,
I was able to replace the screen in
my sons PSP without any issues.
Thanks again!
Brett K. L.
Thanks, you have a customer
for life.  I'll recommend you to
everyone I know. Thanks...
Morris R. H.
Lynn:

I received my PSP and am very
satisfied.  Thanks for your prompt,
professional work -- especially just
before the holidays! Dan
Hello Lynn
Go ahead and do what ever
you feel needs to be done to
get my 8 yr old Grandson
back in Business. Clean ,
repair ,replace etc.as you
see fit. WOW what
Customer Service !
Merry Christmas,
Gary
Hi Lynn, Thank you so much!!  I paid the $69 through
Paypal this morning.  We appreciate your excellent
service! Merry Christmas! Kim
The repair kit/screen, worked out great! I had a little
trouble with the volume control ribbon but other than
that it was great! I could not imagine a better
prepared kit or instructions! Thank you very much
from me and especially Jackson, my 15 year old!
Bill
Hi. I just wanted to let you know that
our PSP arrived safely. My son sends a
big "Thank you!"

Thanks again for another great repair
job. Ernesto E
Hi Lynn,
Thank You so much for the DS. I'll be
sending you the other one(Hinge?)
tomorrow. Let me know when you get
it. If I dont hear from you before
Thursday....Have a Happy
Thanksgiving!!! Brad
Hi, just wanted to let you know that I got my PSP safely and it
you put on there, the oversized battery covers fit now! With my
old casing, it was hardly the case (no pun intended).  So maybe
you helping me fix what was broken was the solution to my
original problem.. Funny how the world works.  Anyway, I'll
original problem.. Funny how the world works.  Anyway, I'll
definitely be recommending you for any of my friends with PSP
or Xbox troubles.  Thanks again! E Gonzales
Thanks for the speedy repair,
excellent response time and fair
price - even less than I was quoted -
on my son's PSP repair. He and his
Madden games are very happy.
Burt Wilson
Just wanted to thank you for your outstanding service. We received the psp last
week and my son has not put it down since he got it. I appreciate your honesty
and quick responses. I will refer his friends who have some problems with theirs
to you as well. Thanks again, Pierre
Just wanted to let you know that we
received our PSP back today and are
very pleased with the work you
performed. Thank you again for your
great work. Even though I hope I
don't need your services again, if I
do, you will definitely be my "go to"
for all future repairs.  Gary G
Lynn,

I appreciate the VERY fast service and
notifications throughout the process.  
I'll definitely recommend your service!  
Thanks again,  J Rohde
Working great and my boys
are very happy! Thank you
very much. Mercedes