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Many people have asked me about references. They're concerned about mailing their rather
expensive toy off to someone they've never heard of before and then sending them money on top
of that and I completely understand the dilemma. As far as I know, as an Internet vendor and as
a customer, there's just no way to be 100% sure you won't get ripped off in any transaction,
Internet or otherwise. All you can do is take what precautions you can and do a little homework
before dealing with anybody. In my case, or when sending anything important to anybody for
that matter, it's a good idea to get delivery confirmation so you can prove the company did
actually receive your item. Paying a bit extra for postal insurance is a good way to get
documented delivery confirmation and coverage against loss at the same time. Paying by check
or keeping your credit card statement also gives you some documentary evidence and of course
dealing with a known company is about the best assurance you can get. I've been very fortunate
that the Oklahoma state newspaper decided to do an article on repair shops and by the grace of
God only they called me up and asked if I'd participate. I copied off the article and included it
below along with some customer comments in hopes it'll help put future customers a little more
at ease knowing I'm a real person here with a known business and plenty of customers.
Thanks, Lynn Brown
expensive toy off to someone they've never heard of before and then sending them money on top
of that and I completely understand the dilemma. As far as I know, as an Internet vendor and as
a customer, there's just no way to be 100% sure you won't get ripped off in any transaction,
Internet or otherwise. All you can do is take what precautions you can and do a little homework
before dealing with anybody. In my case, or when sending anything important to anybody for
that matter, it's a good idea to get delivery confirmation so you can prove the company did
actually receive your item. Paying a bit extra for postal insurance is a good way to get
documented delivery confirmation and coverage against loss at the same time. Paying by check
or keeping your credit card statement also gives you some documentary evidence and of course
dealing with a known company is about the best assurance you can get. I've been very fortunate
that the Oklahoma state newspaper decided to do an article on repair shops and by the grace of
God only they called me up and asked if I'd participate. I copied off the article and included it
below along with some customer comments in hopes it'll help put future customers a little more
at ease knowing I'm a real person here with a known business and plenty of customers.
Thanks, Lynn Brown
| Good morning, Lynn, You should be receiving my PayPal payment very soon. I've been very pleased with your fast and friendly service. Next time little Christian bites my DS, I'll be in touch!! LOL Thanks again, Jeanne |
| PS. I have to let you know, I truly love your service! I have PS. I have to let of my PSP you know, I truly owning friends to love your you for anything they need related they need related to the system.to the system. Thanks again for everything Lynn! Anthony D. |
| ***** stars...the service was quick, friendly and efficient...we had a two day turn around time....before we knew it our son was pressing the buttons of what seemed to be a "like new" psp...thanks so much. B Shonek |
| Lynn, Have to tell you I am really impressed with the clear and concise layout of your business philosophy. You have a great communication style about the whole thing and it was really refreshing. Initially I was a bit jaded....uh oh, what kind of scam is this, do I send it and never get it back? Was a good reminder that the world is really a good place, if we choose to focus on it that way. Please excuse the philosophical rant, just one of those mornings when I wanted to appreciate quality business. Regards, Jason |
| Lynn, many thanks for the quick delivery of the kit - the instructions worked beautifully. And to think I was going to toss it! Thanks again. A Hess |
| Received the PSP...waiting on my son to get home from school and discover that "Santa" has returned it all repaired. Thanks so much! Aimee |
| Hi Lynn, Received my son's spongebob DS today. It looks like new! Thanks for taking the extra time and care to save his beloved Spongebob skin. I would be glad to submit a testimonial on your expertise if you would like. We hope your business flourishes. Regards, Scott O. |
| Thank you so much! I have just sent a pay pal payment to you! I will be recommending you to anyone who needs work done along these lines!! Carrie M |
| Wow ~ you are good! Glad to hear you got his favorite toy all cleaned up and working well. I KNOW it must have been filthy under the faceplate. Our little guy is a mess and getting him to understand the concept of clean hands while using his PSP does not register in his autism brain. We will buy the good 4GB stick from you and will via pay-pal. Thank you very much for the screw driver. I do think that will help keep these PSP working longer. THANK YOU LYNN~ Kim D. |
| Good Morning Lynn, I wanted to let you know that I received my PSP yesterday and I am so happy to have it restored!! I also noticed that you had changed my firmware to 5.50 GEN-B My wife and I are grateful for helping us with this, thanks again!! Lester |
| Hi Lynn, I just wanted to let ya know I got the PSP, and It is awesome! Thanks so much, It looks incredible...And works just fine. Well Done! John B |
| Hi Lynn. We just received the Your instructions were excellent and my boys are received the thrilled to have their PSP back in operation. Thank you very much for your help. Take care, Dean |
| Payment of $62.00 was made through paypal. THANK YOU so much. Grandson will be so happy to have his game back. I will highly anyone needing game repair. Thanks again, Ken |
| PSP working great Lynn. My son hasn't put it down since we got it back this past week. Thanks again! Brian |
| Lynn Well I received the PSP yesterday and you were 100% right. Everything seems to be working just as it used to. Thank you Hopefully will get many years of more use, thanks again. Anthony |
| Hi, Lynn: PSP arrived yesterday and it looks and works great. My son is thrilled to have it back in such great shape. Thanks, Robert |
WOW!!! What a quality part and fast shipping!!! I have saved your site in favorites on my computer and will surely use your business again!!! Thanks!! Bob |
| Thank you I'm ecstatic with my new screen, I hope to do business with you in the future, lol hopefully not me though, but definitely my friends or others that I know are owners of game systems that you work on. Will tell of my experience to others . Thanx sincerely A. Hinkle |
| Thank you I recieved my PSP yesterday and its working great, I will reccommend you to my friends!!!! F Milburn |
| Just thought I would drop you a line and let you know I received the repair kit today. Your instructions were quite thorough, and easy to follow. Replacing the drive was pretty simple. Thanks for everything. Randy |
| Thank you, Thank You, thank you so much.I really do appriciate the time and to fix my PSP.That is really nice. I'll send it today or as soon as possible.Thank you!! From, James |
| I just wanted you to know that I ordered the LCD screen kit and today I installed it in my son's PSP. I was able to do it effortlessly and I thank you very much for the instructions. It was nice to be able to do it myself as there are not game repair places where I live. K Hansen |
| I really appreciate your help and I feel confident that you will be able to fix it. I am very handy with almost anything, however this thing is way to delicate for my hands. LOL. I will do as you have stated and will look forward to your help. I have forwarded your email and information to several people, after your constant prompt help. Its nice to know there is still people out there who believe in great customer service. Thank you again, A |
| Hi Lynn, Just did an analog stick replacement on a PSP with your replacement kit and I could not be happier with your service. The directions were incredible. I was on your website in Dec. and saw you were sick. I hope you're better. Thanks again, Falco D |
| Mr. Brown - Thanks for the correct screen. By following your very clear instructions, I was able to replace the screen in my sons PSP without any issues. Thanks again! Brett K. L. |
| Thanks, you have a customer for life. I'll recommend you to everyone I know. Thanks... Morris R. H. |
| Lynn: I received my PSP and am very satisfied. Thanks for your prompt, professional work -- especially just before the holidays! Dan |
| Hello Lynn Go ahead and do what ever you feel needs to be done to get my 8 yr old Grandson back in Business. Clean , repair ,replace etc.as you see fit. WOW what Customer Service ! Merry Christmas, Gary |
| Hi Lynn, Thank you so much!! I paid the $69 through Paypal this morning. We appreciate your excellent service! Merry Christmas! Kim |
| The repair kit/screen, worked out great! I had a little trouble with the volume control ribbon but other than that it was great! I could not imagine a better prepared kit or instructions! Thank you very much from me and especially Jackson, my 15 year old! Bill |
| Hi. I just wanted to let you know that our PSP arrived safely. My son sends a big "Thank you!" Thanks again for another great repair job. Ernesto E |
| Hi Lynn, Thank You so much for the DS. I'll be sending you the other one(Hinge?) tomorrow. Let me know when you get it. If I dont hear from you before Thursday....Have a Happy Thanksgiving!!! Brad |
| Hi, just wanted to let you know that I got my PSP safely and it you put on there, the oversized battery covers fit now! With my old casing, it was hardly the case (no pun intended). So maybe you helping me fix what was broken was the solution to my original problem.. Funny how the world works. Anyway, I'll original problem.. Funny how the world works. Anyway, I'll definitely be recommending you for any of my friends with PSP or Xbox troubles. Thanks again! E Gonzales |
| Thanks for the speedy repair, excellent response time and fair price - even less than I was quoted - on my son's PSP repair. He and his Madden games are very happy. Burt Wilson |
| Just wanted to thank you for your outstanding service. We received the psp last week and my son has not put it down since he got it. I appreciate your honesty and quick responses. I will refer his friends who have some problems with theirs to you as well. Thanks again, Pierre |
| Just wanted to let you know that we received our PSP back today and are very pleased with the work you performed. Thank you again for your great work. Even though I hope I don't need your services again, if I do, you will definitely be my "go to" for all future repairs. Gary G |
| Lynn, I appreciate the VERY fast service and notifications throughout the process. I'll definitely recommend your service! Thanks again, J Rohde |
| Working great and my boys are very happy! Thank you very much. Mercedes |