DS Lite - DSi repair/quote request form
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I've fixed several thousand PSP's over the years, and Xboxes before that, and they've most certainly
kept me very busy. Many customers have asked though if I can fix other things too and by far the
most common request has been for Nintendo DSi and DS lites. After about the 500th email on this I
had a look for myself at what repair options are available on the Internet for these things and I see
now why people kept bringing it up all the time.
I've been here in OKC fixing video game consoles for about 10 years and though I
don't have a high-tech website I do have a long history of happy customers and
referrals from all around the Internet and locally to back me up. There's a Daily
Oklahoman newspaper article on me on the references page if you want to have a
look and it's all 100% American owned and operated - no gimmicks - no cheap
Chinese parts and no shoddy work.
PSP repair pricing varies greatly due to all the different things that can go wrong with them but the
DS's are much simpler creatures to deal with and it's a flat $60 for any of the listed repairs - this
includes return USPS Priority Mail postage, parts, labor, and everything else. All warranties,
turnaround, payment options and what not is of the same high standard as offered for the PSP's :-
THIS MEANS YOU'RE SURE TO GET YOUR CONSOLE BACK
IN PERFECT WORKING CONDITION ALL-ROUND AND
READY FOR A WHOLE NEW LIFE OF GAME PLAY.
**DIAGNOSIS IS A COMPLETELY FREE SERVICE
**TURNAROUND IS ABOUT 2-3 DAYS
**PAYMENT OPTIONS ARE VERY STRAIGHTFORWARD
**ALL PARTS AND REPAIRS ARE 100% GUARANTEED
THE REPAIR PROCESS (In a nutshell :-)
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NINTENDO DS AND DS LITE AVAILABLE REPAIRS
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- Bottom or top LCD screen
- Touch screen replacement
- Hinge repair/replacement
- Power problems
- Trigger/button problems
- Motherboard replacement
- Game loading problems
- Charging problems
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ANY ONE LISTED DSi/lite REPAIR
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$60
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Includes parts, labor, and return USPS Priority mail postage. 90 day warrranty - Satisfaction guaranteed
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There's a submission form below and all you have to do is fill it out and click "Submit". This is just to let me know that your
console is coming in for repair and an idea of what it needs. There is no payment or financial info required at all at this point.
I personally will email to let you know I received your information as soon as I can, nothing is automated.
More detailed shipping instructions are also below though it's all very straightforward. Package your console up well for
transit and mail it to this address:
I'll email to let you know as soon as it arrives and again after 1-3 days or so to either let you know what I find or the return
shipping details if it's already all paid for and ready to go.
If payment was sent along with the console it goes straight back home to you via USPS Priority Mail. If it hasn't been paid
for yet I'll send you an online invoice payable by debit/credit card/Paypal and your console goes home the day after it's
paid. You can also mail a check or money order at that point but that of course will take a few days extra to get here.
There is no charge for sending it to me, for my time looking it over, or for anything at all if it turns out not to be a good
repair candidate after all or even if you just change your mind. I charge only for a complete and successful repair.
PSP Repair Service
2529 SW 25th St
Oklahoma City OK 73108
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(1) Fill out the form to the left and click submit so I know it's coming.
(2) Package the console up well. Any sturdy box will do and allow room for at least two inches of padding all around the console. Bubble wrap is a great packaging material but wadded up plastic bags or newspaper works fine too. Just make sure the console isn't going to bang around inside the box or get crushed during transit. If possible don't use the post office's or UPS store's packaging services/materials as they're by far the most expensive vendor of such things.
(3) You don't have to send the battery, charger, games or anything else extra unless you want me to test them out too. If you have a game loading problem though please send along any one game/movie/demo that's not loading so I can check it out as well and be sure to reproduce the problem when it gets here.
(4) Make sure your contact info is shown somewhere on or in the box so I know who it belongs to and mail it to:
PSP Repair Service 2529 SW 25th Oklahoma City OK 73108
You can use any delivery service you like, the post office, Fedex and UPS already come by almost every day.
Postal insurance for the return trip is not included in quoted prices. If you want me to insure the console for the return trip I can do so at cost. Please include an extra $2.85 for $200 worth of postal insurance and put a note in with it requesting insurance.
Once your console is received I'll personally send you an email to let you know that it got here safe.
I'll email again later on once I have a chance to check out properly to let you know what I found, what repair options there are, and how much it'll cost to fix if you're just sending it in for a quote.
If the repair hasn't already been paid for I'll also send an online invoice for the total repair charge. You can pay online by credit/debit card, eCheck or Paypal, or you can ignore it and mail a check/cash/money order, whichever you prefer.
Diagnosis is 100% free and if it turns out you just want it back as-is please just mail a check for $8.10 to cover the return postage via USPS Priority Mail.
If you need further information or want to ask a question before mailing it in I'm at LBrown@psprepairservice.com and I check my emails several times a day.
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SOMETIMES THERE'S MORE DAMAGE THAN EXPECTED AND REPAIR ISN'T YOUR BEST OPTION.
THERE'S NO CHARGE AT ALL IF YOU CHOOSE NOT TO GO AHEAD WITH THE REPAIR FOR ANY
REASON - THINGS JUST HAPPEN SOMETIMES AND I COMPLETELY UNDERSTAND.
I KNOW VERY WELL THAT CUSTOMERS (i.e. THEIR KIDS), WANT TO HAVE THEIR CONSOLE
BACK AS SOON AS POSSIBLE. TURNAROUND IS CURRENTLY ABOUT 2-3 DAYS WHICH MEANS
YOU'LL HAVE YOUR CONSOLE BACK IN HAND AND WORKING GOOD AS NEW IN ABOUT A WEEK.
YOU CAN MAIL A CHECK OR MONEY ORDER FOR THE $60 ALONG WITH THE CONSOLE OR WAIT
AND PAY ONLINE AFTER I'VE GONE OVER IT AND WE KNOW FOR SURE WHAT IT NEEDS.
MY WORK AND ANY NEW PARTS I INSTALL ARE WARRANTYED FOR 6 MONTHS AND IF YOU'RE
NOT HAPPY WITH IT ONCE YOU GET IT HOME YOU CAN SEND IT BACK FOR A REFUND NO
PROBLEM.
DS LITE AND DSi CHARGERS AND BATTERIES ARE AVAILABLE AT THE BOTTOM OF THE PSP PARTS PAGE.
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